Event ID # 52845
Date:
Tuesday, June 24, 2008
 Time:
9:00 am - 12:00 pm
Event:

Workshop: Make Difficult Conversations Easy
Host:

Northern California Human Resources Association
Location:

(Oakland)   Google Map
California State University - East Bay Continuing Education Campus
1000 Broadway, Suite 109, Oakland, CA 94607
Contact:
Phone:
415-291-1992
Email:
nchra@nchra.org
Website:
http://www.nchra.org
Price:
NCHRA Members: $125 / General: $165.
Full details:
3 CPE Credits

What's the best way to talk with someone about performance management issues? How do you start a conversation with a colleague about a touchy subject? What do you do when someone gets immediately defensive despite your intention to have an open dialogue?

Explore the answers to these questions and more. Exercises and discussion illustrate the effectiveness of different communication tools and when to use each particular approach.

You will take away:
-Increased awareness of your own blind spots and barriers to difficult conversations
-Practical tools, tips and resources for increasing your effectiveness
-The ability to keep the dialogue open even in the most difficult situations

Speaker: Since 1979, Sally Waters of Waters & Associates has been helping leaders in organizations make connections at the individual, team and organization-wide levels. Her workshops are highly interactive, allowing learners to practice and internalize new skills.

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